Healthcare

Medical Billing

Collect Receivables Faster

Eliminate Paper-Intensive Tasks

Ensure Information Security

Measure and Improve Productivity

 

Medical Groups

Simplify the Transition to Electronic Medical Records

Reduce the Cost of Compliance

Improve Back Office Processes

Accelerate Payment Cycles

Improve Patient Service

 

Surgical Centers

Manage Patient Records Without an EMR

Simplify HIPAA and AAHC Compliance

Speed Billing and Reimbursement

Improve Back Office Processes

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Medical Billing

Collect Receivables Faster
With Laserfiche, staff enjoy the advantages of streamlining existing work processes without abandoning familiar ways of processing claims.

  • Replace physical transport of hardcopy charge forms with electronic transmission or CD/DVD publishing.
  • Automatically extract text and indexing data from paper and electronic documents.
  • Reduce the number of claims denied due to incomplete or inaccurate information.
  • Route digital documents among staff rather than photocopying and transporting paper.
  • Automate denial follow-up and streamline secondary billing processes.

Eliminate Paper-Intensive Tasks
From charge documents to EOBs to checks and correspondence, paper unnecessarily impedes your business processes—but Laserfiche simplifies your efforts to serve clients as quickly and reliably as possible.

  • Reduce records storage and office space expenses.
  • Enable coders to work faster with digital annotations, including flags on incomplete documents.
  • Eliminate shipping delays that slow down remote staff.
  • Find information faster with flexible searches of patient-level EOB data and other information-dense documents.
  • Permit authorized personnel to access documents simultaneously, reducing delays in claim resubmittal.

Ensure Information Security
Protect large volumes of protected patient information with comprehensive security measures that ensure that authorized users get the information they need—and that confidential documents are protected from unauthorized access and release.

  • Ensure that staff see only the folders and documents they need to do their jobs.
  • Protect social security numbers and other sensitive data with index field level security.
  • Log unauthorized access attempts, printing, e-mailing and other activities.
  • Electronically redact EOBs for secondary submissions, while still maintaining HIPAA compliance.

Measure and Improve Productivity
Your capacity to provide excellent service depends on empowering every member of your staff to perform at peak efficiency.

  • Automatically route documents through verification, coding and billing workflows.
  • Use audit trails to track staff work by action and time of occurrence.
  • Alert supervisors when documents haven’t been processed within a specified period of time.
  • Enable measurements to ensure continual productivity improvements.
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Medical Groups

Simplify the Transition to Electronic Medical Records
Laserfiche combats the difficulty and expense of traditional EMR systems while providing a central and secure way to manage all your practice's content - including medical records and much more.

  • Provide immediate access to current and historical medical records.
  • Link supporting content such as insurance information, outside lab results and EOBs to electronic medical records.
  • Protect patient information with role-based security tailored to each employee's role and responsibility.
  • Allow doctors and staff a natural way to work with electronic records - without having to adopt aggravating and time-consuming new processes.
  • Easily integrate with practice management applications and incorporate add-ons such as e-prescribing functionality when the time is right.

Reduce the Cost of Compliance
Protecting the integrity of patient records is crucial to the success of your organization. Laserfiche serves as the records management cornerstone of HIPAA and Joint Commission compliance initiatives, providing comprehensive security that protects sensitive data—while still enabling authorized personnel to access it.

  • Minimize the risk of non-consensual release of protected health information (PHI).
  • Use audit trails to demonstrate adherence to established retention and access procedures.
  • Ensure proper destruction of expired patient records with DoD 5015.2-certified Records Management Edition.

Improve Back Office Processes
From the front desk to the back office, your practice is burdened by the inefficiency of paper-based processes. With Laserfiche, you improve staff efficiency in all departments.

  • Reduce misfiling, document loss and related costs.
  • Cut overhead costs associated with copying, trnasporting and filing paper documents.
  • Eliminate the need for manual data entry with production-level capture and processing tools.
  • Automate collaborative business processes, boosting staff productivity.
  • Enhance efficiency in departments such as HR, accounting, legal, facilities management, insurance management and credentialing.

Accelerate Payment Cycles
Streamline billing processes by eliminating time-consuming searches and providing claim processors and services representatives with instant access to information.

  • Scan charts and other documents at the point of service, and automatically route them through verification, coding and billing workflows.
  • Shorten billing cycles and enable faster discrepancy resolution with on-demand access to EOBs, claims, statements and remittance information.
  • Perform electronic ADT-to-chart reconciliation.
  • Manage interactions with primary, secondary and tertiary payers more efficiently.
  • Simplify integration with coding, billing and other application with an open architecture and support for the HL7 protocol.

Improve Patient Service
Hard-copy records begin to accumulate the moment a patient enters a waiting room. Laserfiche streamlines admissions procedures and enables staff to instantly satisfy patient requests.

  • Simplify the work of front-desk personnel by enabling them to quickly scan and process admissions items so they are instantly accessible the next time a patient visits.
  • Empower staff to respond immediately to patient requests by providing instant access to patient information.
  • Accelerate doctors' response to patients by automatically routing test results and important updates to physicians as soon as the information is entered into Laserfiche.
  • Centralize and control all patient information, including encounter notes, insurance information, outside lab results and EOBs.
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Surgical Centers

Manage Patient Records Without an EMR
Many surgery centers hesitate to implement an EMR system because most commercial systems don’t meet their needs. With Laserfiche, you get the benefits of an EMR—without the added expense.

  • Automatically create a digital patient record and populate each document’s template fields, simplifying indexing and chart retrieval.
  • Manage patient records with fewer staff members.

Simplify HIPAA and AAHC Compliance
Protecting the integrity of patient records is crucial to the success of your organization. Laserfiche serves as the records management cornerstone of HIPAA and Association for Ambulatory Health Care (AAHC) compliance initiatives, providing comprehensive security that protects sensitive data such as protected health information (PHI).

  • Log requests for records, track due dates and redact sensitive information, fulfilling release of information requirements.
  • Use audit trails to demonstrate adherence to established retention and access procedures.
  • Ensure proper destruction of expired patient records with DoD 5015.2-certified Records Management Edition.

Speed Billing and Reimbursement
Streamline billing processes by eliminating time-consuming searches and providing claim processors and services representatives with instant access to information.

  • Scan charts and other documents at the point of service, and automatically route them through verification, coding and billing workflows.
  • Shorten billing cycles and enable faster discrepancy resolution with on-demand access to EOBs, claims, statements and remittance information.
  • Manage interactions with primary, secondary and tertiary payers more efficiently.

Improve Back Office Processes
The same business process management functionality that streamlines admissions, records management and billing processes also improves back offices processes as well.

  • Automate hiring processes and digitize paperwork in employees’ personnel files.
  • Simplify accounting processes by automatically routing requisitions and linking documents that must be matched or reviewed for payment, such as purchase orders, bills of lading and invoices.
  • Manage business and employment contracts, partnership and joint venture agreements, case files, transactions, research memos, forms, compliance records and correspondence.
  • Streamline the credentialing process by scanning and organizing payer applications, diplomas, licenses, CVs and CMEs.

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